Frequently Asked Questions
Health plans can change—so can your health insurance and prescription benefits. Once your new plan begins, XELSOURCE may help by contacting your insurance company on your behalf to understand your insurance benefits for XELJANZ, including what your out-of-pocket costs will be.
If your request is denied, you may be able to appeal the decision. Call XELSOURCE for help navigating the approval process and to learn more about the support programs that may be available to you.
To speak with a XELSOURCE specialist, call 1-844-935-5269, Monday through Friday, 8:00 am–8:00 pm ET, and say “Representative.”